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Postage & Packaging:
As per our brand ethos, your item will be very carefully and securely shipped, wrapped with the utmost care in sustainable recycled and recyclable packaging.
UK Customers:
For U.K. customers, orders under £60 will be sent on a FREE Royal Mail second class service. Orders over £60 will be sent on a ‘tracked and signed’ for service where a signature is required upon receipt.
International Customers:
For International orders this will be at an additional cost depending on your location. We are not responsible for buyers import costs, any additional taxes or fees, or any delays with international shipping. For all orders outside of the U.K. your item(s) will be placed on an International 'Tracked and signed' for service and postage overs refunded if applicable.
Buyers Guide:
It is very important to note, that all the pieces Roof + Roof sell are genuine pieces of age, each having a rich and varied past and are never sold as in new condition. With this in mind, minor blemishes, surface scratches, manufacturing flaws and a general sense of their age and history are naturally to be expected. We always try, to the best of our ability to honestly and clearly communicate an items condition, both in our description and photography, highlighting anything over and above what we perceive as ‘general age related wear and tear'. We kindly ask you look closely at all our photos, using the zoom facility, as these naturally form part of the item's description.
Please be aware that your monitor, tablet, or mobile device may emulate colours/tones differently 'on screen' to that of the actual physical item, all of which are photographed and shown to the best of our abilities. Any item/prop shown in our photography is used for styling purposes only. Prior to purchasing, if you would like further clarification on any item, then we are always happy to help in any way possible.
